Refund policy
Easy 60-Day Returns
We have a 60 day return policy from date of delivery. Return item with a copy of your order number. Once the item is received we will issue a refund back to the original payment method.
Return Policy
www.elitebowling.com reserves the right to deny refunds for a returned item that does not comply with this policy. Gift cards, store credit and custom items are not eligible for a refund. The customer is responsible for all return shipping charges. Use any shipping method of convenience that provides a tracking number to return the packages.
We do not provide prepaid return shipping label.
Return or Refusal Of Package
If you refuse a package without EliteBowling.com consent to do so, we reserve the right to charge you any fees that may incur by the shipping company. This includes returned items due to incorrect address issues.
Bowling Balls
Once a bowling ball is drilled or engraved, we cannot accept it as a return.
Bowling Shoes
If you have purchased bowling shoes and need to try them on for size, please do so on a clean/dry surface. If the shoes are not in New condition, we cannot accept them as a return. Please upload a photo of the bottoms (soles & heels) of the bowling shoes with your RMA request prior to returning your bowling shoes.
Packaging
Please keep all original packaging until you are certain that you will not return the merchandise.
Drilled and/or Engraved bowling balls are not returnable.
Closeout items are not returnable.
Defective/Damaged Products
If your product was received damaged or defective in any form, please contact us within 48 hours of receiving your product. Please email us images of the defect/damaged item at support@elitebowling.com
Products returned must be NEW, unused and in manufacturers packaging surrounded by a protective outer packaging.
All items not meeting this criteria will be refused and credit will not be issued to the customer. You will be responsible for shipping charges if you would want the refused item returned to you.
